Support - Cloud Hosting
Need help with our Cloud web hosting? Use these resources to help set up your email, upload your website with FTP, and install databases.
Accessing your control panel
- Log into your account using your username and password.
- Locate the Administer/Upgrade Domain along the left hand side of the page.
- Search for or select the domain from the drop down, click Administer.
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Email setup and management
- To create an email account:
- Locate Email.
- Click Create a new pop account.
- Type the email alias in the Username field.
- Type the email password in the Password field.
- Check the box to enable Antivirus and AntiSpam.
- Click Create.
- To create an email alias:
- Locate Email.
- Click Create a new alias account.
- Type the email alias in the Alias name field.
- Type the email address where the alias will forward emails to in the Target address field.
- Check the box to enable Antivirus and AntiSpam.
- Click Create.
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FTP and configuration options
- Viewing FTP details:
- Locate Web Hosting.
- Click Click here to modify your FTP details.
- Click View Password.
- Change FTP Password:
- Locate Web Hosting.
- Click Click here to modify your FTP details.
- Click Modify user details.
- Enter a password in the New Password field.
- Retype the password in the Confirm Password field.
- Click Modify user.
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Creating a website
- What applications are available for 1-click installation?
We currently have WordPress, Drupal, Joomla, b2evolution, Mambo, Magento and CubeCart available through Web packages.
- How to upload your website
Before people can see your website, you will need to upload your website files.
- Download FileZilla (Recommended) or an equivalent FTP program.
- Launch FileZilla from your computer.
- Complete the following fields, and then click Quickconnect:
- Host: Your FTP hostname, commonly ftp.domainname.tld
- Username: Your FTP username
- Password: Your FTP password
- Port: 21
- Once connected, FileZilla will display the contents of your hosting account, you can drag your website from your computer to FileZilla to begin the upload of your website.
- Find the Host, Username and Password for your FTP account:
- Locate Web Hosting.
- Click Click here to modify your FTP details.
- Click View Password.
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Database setup & management
- To create a database:
- Locate Database.
- Enter a database name in the DbName field.
- Select the database type from the DbType drop down.
- Click Create.
- Change database password:
- Locate Database.
- Click Change password.
- Viewing a sample database connection string:
- Locate Database.
- Click View sample DSN's.
- Accessing phpMyAdmin (MySQL databases)
- Locate Database.
- Click the database name
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